Visual Automation
Guide customers with flows your team can see and improve
Design keyword and event-driven conversations, collect structured answers, call approved integrations, route to people, and continue follow-up through managed Bot Sequences.
- Visual flow builder
- Inputs, conditions, webhooks, and actions
- Human handoff and follow-up sequences
01 / WhatsApp Chatbot
Build the journey from real conversation steps
Use messages, buttons, lists, input capture, conditions, delays, contact updates, tags, Google Sheets, and approved webhooks to create a flow that remains understandable after it goes live.
- Keyword and event triggers
- Guided customer input
- Simulator, import, and export controls
02 / WhatsApp Chatbot
Continue the right follow-up with Bot Sequences
Enroll eligible contacts into ordered follow-up steps, use deliberate delays, monitor subscriptions, and pause, resume, retry, or reschedule work when state and permission allow. Worker health remains visible because delayed steps cannot run safely without it.
- Ordered follow-up steps and delays
- Subscription and progress visibility
- Pause, resume, retry, and reschedule operations
03 / WhatsApp Chatbot
Hand control to people when automation should stop
Fallback, assignment, no-match behavior, AI governance, and operator handoff keep the chatbot from pretending it can resolve every request.
- Fallback assignment
- Offline and invalid-message behavior
- Governed AI and human escalation
Start with WAPI