Integration - WhatsApp Commerce

Internal WAPI commerce capability

WhatsApp Commerce: Connect conversational product discovery to WAPI operations

Use WAPI catalog, commerce automation, order, payment, invoice, chatbot, and inbox capabilities as one internal commerce integration surface.

WAPIServer integration ecosystem connecting supported business tools

01 / WhatsApp Commerce

Start from a product conversation

Present supported catalog content and capture the customer selection in the same WhatsApp journey where the team can answer questions.

  • Catalog visibility
  • Product and customer context
  • Chatbot and human assistance
WAPIServer catalog product discovery inside a WhatsApp commerce conversation

02 / WhatsApp Commerce

Continue through configured commerce modules

Create or update eligible order, checkout, invoice, payment, and follow-up records through approved WAPI contracts.

  • Order management
  • Payment and invoice links
  • Commerce automation rules
WAPIServer commerce conversation connecting product advice and order status

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