Integration - WhatsApp Commerce
Internal WAPI commerce capability
Connect conversational product discovery to WAPI operations
Use WAPI catalog, commerce automation, order, payment, invoice, chatbot, and inbox capabilities as one internal commerce integration surface.
01 / WhatsApp Commerce
Start from a product conversation
Present supported catalog content and capture the customer selection in the same WhatsApp journey where the team can answer questions.
- Catalog visibility
- Product and customer context
- Chatbot and human assistance
02 / WhatsApp Commerce
Continue through configured commerce modules
Create or update eligible order, checkout, invoice, payment, and follow-up records through approved WAPI contracts.
- Order management
- Payment and invoice links
- Commerce automation rules
Start with WAPI