WhatsApp Flows
Collect structured answers without leaving the conversation
Create guided WhatsApp Flow screens for appointments, qualification, service requests, reports, and other structured customer interactions.
- Guided in-conversation screens
- Endpoint and action rules
- Reusable business journeys
01 / WhatsApp Forms
Shape the questions around the customer task
Build screens and fields that collect the information a workflow needs, then connect completion to approved WAPI actions.
- Structured screens and fields
- Validation and endpoint rules
- Draft and publishing workflow
02 / WhatsApp Forms
Use the result in the next workflow
Flow submissions can support appointments, lead qualification, service requests, commerce, and other modules when the relevant endpoint and permission contracts are configured.
- Appointments and requests
- Contact and workflow context
- Module-specific actions
Start with WAPI