Booking Operations
Move appointment requests into a managed schedule
Configure services and availability, collect booking requests, manage status and payment context, and send approved reminders through connected workflows.
- Services and availability
- Booking request lifecycle
- Reminders and payment context
01 / WhatsApp Appointment Booking
Collect the information needed to book
Use configured public or WhatsApp journeys to collect the service, date, time, customer, and other required details before the request reaches the team.
- Service and schedule selection
- Customer request details
- Public and WhatsApp entry paths
02 / WhatsApp Appointment Booking
Operate the booking after submission
Review requests, update status, track payment context, and run reminders without losing the conversation that led to the appointment.
- Status and assignment
- Calendar and list views
- Reminder workflows
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