Conversational Commerce

Turn product questions into connected commerce workflows

Manage catalog content, product conversations, customer selections, orders, and configured checkout or payment steps without separating commerce from communication.

  • Catalog and product management
  • Order and customer context
  • Configured commerce automation
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WAPI WhatsApp catalog and commerce settings

01 / WhatsApp Catalog

Keep product data ready for conversation

Organize catalog items and the settings that control how products appear and move through customer journeys.

  • Product and catalog visibility
  • Media and commerce settings
  • Shared customer context

02 / WhatsApp Catalog

Connect the next business action

Use catalog selections as inputs for order, checkout, payment, invoice, or follow-up workflows where those modules and providers are configured.

  • Order management
  • Commerce automation rules
  • Linked invoice and payment paths
WAPI catalog order management workspace

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Your customers are already messaging. Give your team a better way to respond.

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