Connected Channels
Omnichannel Inbox: Coordinate supported channels without fragmenting the team
Configure connected channel accounts and bring supported customer conversations into a shared inbox with consistent ownership and operational context.
- Connected account setup
- Shared operator workflow
- Channel-aware routing and context
01 / Omnichannel Inbox
Connect only the channels you operate
Administrators configure available accounts and channel behavior explicitly; the public page must not imply a channel is available until its connector is configured and supported.
- Account-level configuration
- Connection status visibility
- Channel-specific boundaries
02 / Omnichannel Inbox
Give operators one predictable workflow
Supported conversations use the same core assignment, notes, tags, search, and customer-context patterns wherever the channel contract allows.
- Consistent ownership
- Unified customer context
- Channel-aware actions
Start with WAPI
Test the complete platform for 15 days on the current highest plan.
No payment card is required for the current trial.