WhatsApp automation
Automate WhatsApp customer journeys without losing human control
WAPIServer brings WhatsApp campaigns, chatbot flows, shared inbox work, forms, commerce, appointments, invoices, reporting, and human handoff into one self-hosted business automation platform.
- Visual automation and follow-up
- Campaign, inbox, form, and commerce workflows
- Human handoff with operational evidence
01
Connect automation to a real customer task
Build visible journeys for lead capture, qualification, service requests, reminders, catalog conversations, payments, and follow-up. Each flow can combine approved messages, structured input, conditions, delays, contact updates, integrations, and operator handoff.
- Keyword and event triggers
- Buttons, lists, forms, and data capture
- Conditions, delays, webhooks, and approved actions
02
Keep campaigns and conversations governed
Use approved templates, opted-in audiences, recipient controls, scheduling, assignments, private notes, delivery states, and reporting. A queued message is not presented as a delivered result, and Meta rules still apply.
- Audience rules and recipient estimates
- Shared ownership and customer context
- Delivery and failure evidence
03
Run the application in your selected environment
The WAPIServer application, database, files, contacts, messages, and automation records run in the hosting environment selected for the deployment. WhatsApp traffic still uses the official WhatsApp Business Platform, and configured integrations process the data required for their function.
- Customer-selected hosting provider and region
- Limited licensing payload only
- Self-managed or separately quoted managed operations
Explore related workflows
Continue with the next relevant capability
Frequently Asked Questions
WhatsApp Automation questions
What is WhatsApp automation?
Does WAPIServer replace the WhatsApp Business API?
Can an agent take over from an automated flow?
WAPI Product Team
Evaluate WAPIServer with a real business workflow.
The current 15-day trial is available worldwide, uses the current highest plan, and requires no payment card.