Ecommerce: Connect product discovery to order and follow-up operations

Combine WhatsApp Catalog, Online Store, commerce automation, customer accounts, orders, payments, invoices, email, campaigns, chatbot journeys, and integrations.

  • Catalog and mobile storefront
  • Orders, payments, invoices, and fulfillment
  • Lifecycle marketing and automation
WAPIServer ecommerce conversation combining product advice and order tracking

Bring collection and catalog discovery into the conversation

Present configured products through WhatsApp Catalog or the mobile-first Online Store, preserve the customer’s selection, and continue into the supported cart or operator path.

  • Catalog and Online Store discovery
  • Product and customer context
  • Cart, checkout, or operator continuation
WAPIServer new collection and catalog discovery conversation

Keep the customer informed after an order is created

Use supported order events and approved messages for confirmation, payment, fulfillment, and delivery updates, then retain the linked invoice and conversation context.

  • Order and payment status
  • Fulfillment and delivery updates
  • Invoice and conversation linkage
WAPIServer order confirmation and status tracking conversation

Ecommerce questions

Can WAPIServer automate ecommerce messages on WhatsApp?
Configured workflows can support product conversations, order updates, catalog sharing, follow-up, invoices, and connected Shopify or WooCommerce processes.
Does WAPIServer include its own online store?
Eligible plans include a connected online-store module in addition to WhatsApp commerce and external ecommerce integrations.
Are Shopify and WooCommerce connections identical?
No. Each integration has its own supported connection method and workflow scope. Review the dedicated integration page before implementation.

Test the complete platform for 15 days on the current highest plan.

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