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Features

Core Features

Bulk WhatsApp BroadcastPlan, schedule, and measure governed template campaigns. Shared InboxCoordinate conversations, owners, notes, and customer context. WhatsApp ChatbotBuild visible conversation flows and governed follow-up sequences. WhatsApp CatalogManage product conversations, catalogs, orders, and commerce context. AI AgentUse governed AI assistance for answers and approved business actions. WhatsApp FormsCollect structured information inside guided WhatsApp Flow screens. WhatsApp PaymentsConnect payment steps to commerce, forms, invoices, and bookings. Click to WhatsApp AdsRoute ad conversations and preserve lead attribution. Omnichannel InboxCoordinate supported messaging channels in one operator view. WhatsApp Appointment BookingManage services, availability, requests, reminders, and status.

Premium Features

Form BuilderPublish mobile-first forms and connect submissions to business journeys. Invoice GenerationCreate, deliver, track, and repeat governed billing documents. Online StorePublish a mobile-first storefront connected to WAPI records. E-Invoicing IntegrationConnect country-specific fiscal validation and authority workflows. Email MarketingRun consent-aware campaigns with delivery and compliance controls. SMS MarketingRun consent-aware SMS campaigns with gateway, delivery, and suppression controls. Website ChatRun AI text chat and multilingual voice conversations on approved websites.

Pricing

Solutions

Teams

WAPI for MarketingPlan audiences, campaigns, attribution, and follow-up. WAPI for SalesCapture, qualify, quote, invoice, and follow up. WAPI for SupportRoute, resolve, document, and improve customer service.

Industries

Marketing AgenciesOperate governed messaging workflows for multiple client teams. EducationManage inquiries, admissions, notices, and follow-up. HealthcareCoordinate appointment and service-request communication. EcommerceConnect product discovery, orders, payment, and retention.

Integrations

Verified integrations

n8nTrigger governed WAPI workflows from n8n automations. WooCommerceConnect eligible store and order events to WAPI journeys. API IntegrationConnect approved external systems through keys, routes, and webhooks. ShopifyConnect supported Shopify commerce events and records. Google SheetsMap approved form, contact, and chatbot data to Sheets. WhatsApp CommerceConnect catalog, order, checkout, invoice, and payment journeys. Zoho CRMSynchronize supported contact and CRM workflow data. HubSpotConnect supported HubSpot contact and workflow data.

Resources

Research and proof

Buyer’s GuideChoose a platform by workflow, deployment, and total cost. Self-Hosted vs SaaSCompare control and operating responsibility. Case StudiesCustomer-approved qualitative deployment stories. AlternativesDated, factual product comparisons. FAQProduct, data, trial, pricing, and service answers.

Help

Choose the right support path

General Support / ContactAsk a general question without signing in. Raise a TicketSubscription support; sign in to open and track a ticket. Onboarding SupportPlan connection, setup, verification, and launch step by step.

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Features

Features Bulk WhatsApp Broadcast Shared Inbox WhatsApp Chatbot WhatsApp Catalog AI Agent WhatsApp Forms

Premium

Form Builder Invoice Generation Online Store E-Invoicing Integration Email Marketing SMS Marketing Website Chat

Solutions

WAPI for Marketing WAPI for Sales WAPI for Support Marketing Agencies Education Healthcare Ecommerce

Integrations

n8n WooCommerce API Integration Shopify Google Sheets WhatsApp Commerce Zoho CRM HubSpot

Help & Company

General Support Raise a Ticket Onboarding Support Managed Operations Professional Services Pricing Download Installation Changelog About WAPI FAQ Case Studies

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