Conversational AI
Run grounded AI conversations across website, voice, and WhatsApp workflows
WAPIServer connects Website Chat, Website Voice AI, WhatsApp chatbot flows, maintained business knowledge, governed actions, customer context, reporting, and human handoff in a self-hosted operational platform.
- Website text, voice, and WhatsApp journeys
- Grounded knowledge with governed actions
- Context, limits, reporting, and human handoff
01
Choose the channel that fits the customer task
Website text chat supports quiet, persistent conversations; browser Voice AI supports spoken interactions; WhatsApp chatbot flows support messaging journeys. WAPIServer keeps each channel’s permissions, consent, provider, and session boundaries explicit.
- Website text chat
- Website Voice AI
- WhatsApp chatbot and guided flows
02
Ground answers and constrain actions
Assistants use maintained knowledge and configured behavior. Any business action must remain inside approved application services, permissions, validation, confirmation, audit, and result checks rather than acting as an unrestricted autonomous agent.
- Maintained knowledge sources
- Permission and action boundaries
- Fallback, limits, and safe failure
03
Hand the conversation to people with context
Visitors can request a person where configured, and automation can move work to a shared inbox or approved follow-up path with the available conversation, customer, and outcome context.
- Human request and escalation
- Shared inbox or callback workflow
- Conversation and outcome reporting
Explore related workflows
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Frequently Asked Questions
Conversational AI Platform questions
What is a conversational AI platform?
Does WAPIServer support human handoff?
Can WAPIServer AI take unrestricted actions?
WAPI Product Team
Evaluate WAPIServer with a real business workflow.
The current 15-day trial is available worldwide, uses the current highest plan, and requires no payment card.