| Deployment | Provider-hosted product; verify the current hosting and data-region terms. | Self-hosted in a customer-selected server environment, with optional managed operations. |
| Pricing scope | Current public copy describes 0% Meta message markup. Verify plan, usage, and Meta billing terms before purchase. | Software licence pricing is displayed in USD. Applicable Meta charges use the customer’s connected billing relationship, with no WAPI per-message markup. |
| Business operations | Feature availability depends on the provider’s current plan and product scope. | Entitled plans can connect WhatsApp workflows with forms, appointments, catalog, online store, invoices, email, and integrations. |
| Managed operations | Verify current onboarding, support, backup, update, and service-level terms. | A separate custom quote can cover setup, hosting, migration, monitoring, backups, updates, and business-hours support without a public SLA. |
| Customization | Verify the provider’s current custom-development policy. | Customer-specific development is scoped separately through Professional Services. |